Alex, age 20, Modern Apprentice, BT


What area do you work in? 

I’ve been working in a few areas of BT’s security teams to get full overview of the system. For the next nine months I will be working as part of our incident management area team who look ensure problems are fixed quickly. 


How did you get into the tech sector? 

I didn’t have a background in tech, I didn’t do computing at school and I didn’t think it was for me. My dad works at Openreach, Scotland’s digital network business which is part of BT Group, and said that BT was advertising for cyber security. I knew that it was a growing area from what I’d seen in the news. I thought the job looked interesting and went along to open day event where we were given a demonstration of each area. After that I applied online and was invited for an interview and assessment day – a week later I got a call to say I’d been selected. 


What does your apprenticeship involve? 

I’m doing a two-year foundation degree (the equivalent of an HND) in telecommunications, computer science and security at De Montfort University in Leicester. I travel down for one week each month. Being able to get a qualification was a big attraction. I graduate in January, 2018. 


What does your job involve? 

I really enjoy working in my current incident management role and would like to be involved in this in the future. My team co-ordinates the company’s response to cyber security incidents within BT to ensure we fix any issues quickly. If a cyber-security incident occurs, my team get involved straight away along with our technology teams. All the key people will have a call to discuss the incident and we will coordinate how it’s approached. It can be quite exciting to be involved. 


What do you enjoy about your job? 

There are so many different areas in BT and the company is happy to let you try different roles. 


How do you feel being a woman in tech? 

I don’t see any differences and don’t feel at a disadvantage, if a woman wants to work in this industry she can. There are a lot of senior managers here who are women.  


Where do you see yourself in a few years? 

I’d be happy remain in the incident management team in the long-term but I think I’ll be happy working anywhere in our security teams. Once I qualify from my apprenticeship I’d like to move up through the ranks.