Typical job titles
Support Technician
Technical Support Analyst
Technical Administrator
Typical duties
- Provides front line technical support and assistance for the maintenance and management of computer systems.
- Run diagnostic programs to resolve problems; installs, configures and updates software to meet customer requirements.
Salary range
£21,000 - £40,000
Typical qualifications
Higher National Certificate/Diploma Graduate Apprenticeship, Bachelor’s degree.